Services

Dispute and Chargeback Management

SiNSYS offers Dispute and Chargeback Management Solution (DCMS) which helps issuers to automate and to optimize the dispute and chargeback processes. Since the DCMS tool is fully integrated within SiNSYS issuing processing platform, SiNSYS Dispute and Chargeback Management solution allows excellent workflow management process: customers can access the highly automated tool via a web environment and have direct access to the original transactions and clearing items. Hereby the workflow management generates significant time savings and a better usability. Moreover, our Dispute and Chargeback Management Services also guarantee the data integrity for internal and external auditors as all executed events or accounting movements can only be accessed in view mode.